Advanced: Make a responsible launch, operating, and commercial decision.
Bring: Bring the Level 2 pilot and evidence packet, or an equivalent tested pilot with recovery and security foundations.
Level result: An accessible release plus launch, monitoring, maintenance, support, offer, scope, readiness, and professional-escalation evidence ending in a go, change, or stop decision.
- Release accessibly through staging, deployment, monitoring, and maintenance controls.
- Translate feedback into a bounded, supportable offer.
- Know when evidence supports launch, when to pause, and when to involve a professional.
You can review the curriculum here. A free member account saves lesson work, answers, and progress.
Accessibility from the Start
Make the product’s core journey usable with keyboard, assistive technology, and varied abilities.
Build: An accessibility review and repaired core journey.
Sign in to beginDocumentation That Helps
Create documentation that lets users, operators, and future builders act correctly.
Build: A concise user guide, operator runbook, and technical handoff.
Sign in to beginUse a Staging Environment
Verify releases in a production-like environment without endangering real users.
Build: A staging environment and release-verification record.
Sign in to beginDeploy Deliberately
Release a verified version with ownership, observation, and rollback.
Build: A completed deployment plan and release record.
Sign in to beginDomains and Hosting
Choose and configure hosting and domain services according to product needs and operational risk.
Build: A hosting decision record and verified domain configuration.
Sign in to beginMonitor What Matters
Detect user-impacting failures and business-critical degradation early.
Build: A monitoring map with actionable alerts and response owners.
Sign in to beginPlan Maintenance
Define the recurring work required to keep the product safe and useful.
Build: A maintenance calendar with owners, intervals, and evidence.
Sign in to beginHandle Updates Safely
Evaluate and release dependency, platform, and product updates without avoidable disruption.
Build: An update assessment and verified rollout record.
Sign in to beginLearn from Feedback
Turn user feedback into evidence-based product decisions rather than a feature queue.
Build: A feedback log with patterns, evidence, decisions, and follow-up.
Sign in to beginSet Support Obligations
Define what support is offered, by whom, through which channel, and within what boundary.
Build: A support policy and incident escalation map.
Sign in to beginValidate a Business Offer
Confirm that a defined customer values a specific outcome enough to take a meaningful next step.
Build: An offer experiment with customer evidence and a go, change, or stop decision.
Sign in to beginPrice and Scope Responsibly
Set price and delivery boundaries that reflect value, cost, uncertainty, and ongoing obligations.
Build: A written scope, price rationale, assumptions, exclusions, and change process.
Sign in to beginKnow When It Is Not Ready
Make an evidence-based release decision and stop when critical uncertainty remains.
Build: A readiness review with explicit go, conditional-go, or no-go decision.
Sign in to beginKnow When to Call a Professional
Recognize when specialist expertise is needed and prepare an effective handoff.
Build: A professional-escalation brief and final launch decision packet.
Sign in to begin